Refund Policy

Last updated: October 2025

We aim to provide the best experience with TheSellerReports. Please review our refund policy carefully before subscribing.

1. Subscription-Based Payments

All payments are processed in advance for the selected subscription period (monthly, quarterly, or annual). Once access is granted, refunds are generally not issued.

2. Exceptional Cases

Refunds may be granted within 7 days of purchase if:

• You faced a verified technical issue that prevented you from using the tool, and our support team was unable to resolve it.
• The service was not delivered as described on our website.

3. How to Request a Refund

To request a refund, email support@thesellerreports.com with your order number and a brief description of your issue.

4. Processing Time

If approved, refunds are processed through the same payment method within 7–10 business days. Refunds are issued in USD and may take additional time to appear, depending on your card or bank provider.

5. Automatic Renewals

Subscriptions renew automatically unless canceled before the renewal date. You may cancel anytime from your account dashboard or by contacting our support.